Returns & Exchanges
At Miku Loft, we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your wardrobe reflects your unique style with absolute confidence and ease.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all designer tags remain securely attached.
Print and Attach Label
Download your prepaid shipping label from the confirmation email and affix it clearly to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing